Returns & Refunds

We have a simple refund policy for our customers. Here are the details:

If you would like to return your order, please initiate a return request within 21 days of receiving your order using the following email: alottaknots@gmail.com

If you prefer to exchange the item or receive store credit, please initiate an exchange request within 30 days of receiving your order using the same email.

Please keep in mind the following guidelines for returns and exchanges:

• All straps and handbags must be returned with all tags attached.
• If the tags are removed from the straps or purses, we can only offer store credit or an exchange.
• For domestic exchanges, we provide free shipping labels.

If you have any further questions or need assistance with the return or exchange process, please feel free to reach out to our customer service team.